131 lines
3.4 KiB
Go
131 lines
3.4 KiB
Go
package service
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import (
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"encoding/base64"
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"errors"
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"git.echol.cn/loser/lckt/global"
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"git.echol.cn/loser/lckt/model/user"
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"git.echol.cn/loser/lckt/plugin/customerservice/model"
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"github.com/gin-gonic/gin"
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"gorm.io/gorm"
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"time"
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)
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type CustomerServiceService struct{}
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func (e *CustomerServiceService) PlugService() (err error) {
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// 写你的业务逻辑
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return nil
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}
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func (e *CustomerServiceService) ValidateServiceData(sys *model.SysService) error {
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if sys.Uid == 0 {
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return errors.New("客服关联的用户id不能为空")
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} else {
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db := global.GVA_DB.Model(&model.SysService{})
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if sys.Id > 0 {
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db = db.Where("uid=?", sys.Uid).Where("id<>?", sys.Id)
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} else {
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db = db.Where("uid=?", sys.Uid)
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}
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var dCount int64
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db.Count(&dCount)
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if dCount > 0 {
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return errors.New("用户id已关联其他客服，请重新输入")
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}
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}
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db := global.GVA_DB.Model(&model.SysService{})
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if sys.Id == 0 {
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if sys.Password == "" {
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return errors.New("客服密码必须填写")
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}
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db = db.Where("account=?", sys.Account)
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} else {
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db = db.Where("account=?", sys.Account).Where("id<>?", sys.Id)
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var dCount int64
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db.Count(&dCount)
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if dCount > 0 {
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return errors.New("账户已存在，请重新输入")
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}
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}
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if sys.Account == "" {
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return errors.New("客服账户必须填写")
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}
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if sys.Nickname == "" {
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return errors.New("客服名称必须填写")
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}
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if sys.Avatar == "" {
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return errors.New("客服头像必须选择")
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}
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return nil
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}
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func (e *CustomerServiceService) ValidateScriptData(sys *model.SysServiceScript) error {
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if sys.Title == "" {
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return errors.New("话术标题必须填写")
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}
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if sys.Content == "" {
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return errors.New("话术内容必须填写")
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}
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return nil
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}
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func (e *CustomerServiceService) ValidateReplyData(sys *model.SysServiceReply) error {
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if sys.Keyword == "" {
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return errors.New("关键字必须填写")
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}
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if sys.Content == "" {
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return errors.New("回复内容必须填写")
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}
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return nil
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}
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func (e *CustomerServiceService) GetUrlHost(c *gin.Context) string {
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host := c.Request.Host
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scheme := "http"
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if c.Request.TLS != nil {
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scheme = "https"
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}
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referer := c.Request.Referer()
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if referer != "" {
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return referer
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}
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return scheme + "://" + host + "/"
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}
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func (e *CustomerServiceService) CreateMsg(kfInfo model.SysService, userInfo user.User, msgType int64, content string, isKf string) (err error) {
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msgRecord := &model.SysServiceRecord{
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ServiceId: kfInfo.Id,
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Uid: int64(userInfo.ID),
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Message: base64.StdEncoding.EncodeToString([]byte(content)),
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MessageType: msgType,
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UpdateTime: time.Now().Unix(),
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Avatar: userInfo.Avatar,
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Nickname: userInfo.NickName,
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Online: 1,
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}
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var record model.SysServiceRecord
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eErr := global.GVA_DB.Where("service_id = ?", kfInfo.Id).Where("uid = ?", userInfo.ID).First(&record).Error
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if errors.Is(eErr, gorm.ErrRecordNotFound) {
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msgRecord.AddTime = time.Now().Unix()
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global.GVA_DB.Create(msgRecord)
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} else {
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global.GVA_DB.Model(&model.SysServiceRecord{}).Where("id = ?", record.Id).Updates(msgRecord)
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}
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//插入消息记录
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msg := map[string]interface{}{
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"service_id": kfInfo.Id,
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"uid": userInfo.ID,
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"content": base64.StdEncoding.EncodeToString([]byte(content)),
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"msg_type": msgType,
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"is_view": 0,
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"add_time": time.Now().Unix(),
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"is_kf": isKf,
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}
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err = global.GVA_DB.Model(&model.SysServiceMsg{}).Create(msg).Error
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return err
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}
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